Privacy Policy
Last updated: 14 September 2026 · Template for review by your legal/DPO before publishing.
VitalScan ("we", "us") builds a wellness app that reads the health data your wearable already records and presents it to you. This policy explains what we process, why, and the choices you have. We designed VitalScan to keep your health data on your device wherever possible.
1. Health & fitness data
With your explicit permission, VitalScan reads health metrics from your device's health platform — Apple Health (HealthKit) on iOS and Health Connect on Android — such as heart rate, blood oxygen (SpO₂), heart-rate variability, respiratory rate, skin temperature, blood pressure, steps and sleep, including overnight SpO₂ used for sleep-apnea screening.
- This data is read on your device to power the scans, trends and sleep screening you see in the app.
- We do not sell your health data or use it for advertising.
- Health data obtained from Apple Health is never used for marketing, and is handled in line with Apple's HealthKit requirements. Data from Health Connect is handled in line with Google's Health Connect and Health Apps policies.
- You can revoke VitalScan's access at any time in Apple Health or Health Connect. Doing so stops new reads immediately.
2. Account & subscription data
If you create an account or subscribe, we process basic account information (such as an email address) and subscription status. Payments are processed by Apple or Google under their terms — we never receive your full card details.
3. Data you choose to sync or share
If you use a shared or clinician view (Family & Clinic plan), the vitals and results you choose to share are made available to the people you authorise. You control what is shared and can stop sharing at any time.
4. Diagnostics
We may collect limited, non-identifying diagnostic and crash information to keep the app reliable. This does not include your health readings unless you explicitly send them to us for support.
5. How long we keep data
Health readings surfaced in the app remain under your control on your device and in your health platform. Any account data we hold is kept only as long as needed to provide the service or as required by law, and is deleted on request.
6. Your rights
Depending on where you live, you may have rights to access, correct, export or delete your personal data, and to object to or restrict certain processing. To exercise these rights, email support@bespokecreatives.tech.
7. Children
VitalScan is not directed to children under 16, and we do not knowingly collect their data.
8. Changes
We'll update this policy as the app evolves and will note the date above. Material changes will be surfaced in the app.
9. Contact
Questions about privacy? Email support@bespokecreatives.tech.
VitalScan is a wellness tool and not a medical device. This document is a starting template — have it reviewed by a qualified professional and tailored to your legal entity, jurisdiction and data-processing setup before publishing.